Returns and Exchanges Policy

Returns & Exchanges Policy

Returns and Exchanges

• Our return and exchange policy is valid for 14 days from the date of purchase.

• If 14 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

Eligibility for a Return or Exchange

• The item must be unused and in the same condition in which you received it.

• It must be in its original packaging.

• A receipt or proof of purchase is required to complete your return or exchange.

Refunds (if applicable)

• Once your returned item is received and inspected, you will receive an email confirmation.

• You will be informed whether your refund has been approved or rejected.

• If approved, your refund will be processed and credited to your original method of payment within a few business days.

Late or Missing Refunds (if applicable)

• First, check your bank account again.

• Then contact your credit card company – it may take some time before your refund is officially posted.

• Next, contact your bank, as processing time may delay your refund.

• If you’ve done all of this and still have not received your refund, please contact us at info@trikidsworld.com.

Exchanges (if applicable)

• We only replace items if they are defective or damaged.

• If you need to exchange an item for the same product, please email us at info@trikidsworld.com.

Shipping

• To initiate a return or exchange, contact us at info@trikidsworld.com.

• You will be responsible for paying return shipping costs.

• Shipping costs are non-refundable.

• The time it may take for your exchanged product to reach you will vary by location.

• For items valued over $100, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee we will receive your returned item.